Shipping & Returns
WHERE DO WE SHIP?
We can ship to United States. Note that there are restrictions on some products, and some products cannot be shipped to some destinations. In these cases we will call you to find a solution.
HOW MUCH DOES IT COST?
Shipping costs depend on the options you choose, the size and weight of the item, and where the order is going. Its really not that complicated. To estimate shipping costs, place an item in your cart and then click the Proceed to checkout button. On the order confirmation page, you can play with different shipping options and preferences to see how the prices and delivery estimates change. If you choose Express Shipping you will have a tracking number sent to you with the confirmation email.
WHEN DO WE SHIP?
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates will appear in the order confirmation e-mail.
Normally all orders are shipped within 5 to 15 working days.
WHERES YOUR ORDER?
After youve placed your order, you can check on the shipping status in Your Account.
RETURNS POLICY
You may return within 30 days of delivery for a full refund "USER" damaged products may not recieve a refund. Well also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
REFUNDS
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Well notify you via e-mail of your refund once weve received and processed the returned item.
We can ship to United States. Note that there are restrictions on some products, and some products cannot be shipped to some destinations. In these cases we will call you to find a solution.
HOW MUCH DOES IT COST?
Shipping costs depend on the options you choose, the size and weight of the item, and where the order is going. Its really not that complicated. To estimate shipping costs, place an item in your cart and then click the Proceed to checkout button. On the order confirmation page, you can play with different shipping options and preferences to see how the prices and delivery estimates change. If you choose Express Shipping you will have a tracking number sent to you with the confirmation email.
WHEN DO WE SHIP?
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates will appear in the order confirmation e-mail.
Normally all orders are shipped within 5 to 15 working days.
WHERES YOUR ORDER?
After youve placed your order, you can check on the shipping status in Your Account.
RETURNS POLICY
You may return within 30 days of delivery for a full refund "USER" damaged products may not recieve a refund. Well also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
REFUNDS
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Well notify you via e-mail of your refund once weve received and processed the returned item.
